Chief Sercurity

Job overview

Quantity	01
Gender	Male
Qualification	02 years or more of progressive in same position (4 -5 Stars hotel)
Salary	Negotiation
Date of submission	30/9/2023

POSITION SUMMARY

- Establish operational procedures, monitor and oversee all activities to ensure security, safety of property, fire prevention, control traffic throughout the hotel.
- Develop a budget for department expenses, including procurement plans, equipment replacement, upgrading, personnel planning, and fire safety training and drills, annually to serve the department's work.
- Provide complete reports to the General Manager - Hotel Management Board regarding all incidents, complaints, issues related to customers, hotel assets, and propose solutions.
- Develop plans for Security and Fire Safety: Plan, implement, and report security and safety activities for Guests, Staff, Assets, and Fire Safety operations of Charmant Suites.
- Establish Asset Protection Plan: Coordinate with relevant authorities, local police, and plan security measures for the hotel, employees, and guests. Submit guest residency reports in accordance with residency laws to the police and as required. Monitor the hotel's camera system and take immediate action upon identifying incidents and potential risks related to assets, security, safety, and order within and outside the hotel premises.
- Develop Personnel Plan: Regularly evaluate ethical conduct and performance of Security/Guard staff both within and outside the hotel. Develop training and personnel development plans to enhance the security awareness and safety of all department staff and hotel employees.
- Fire Prevention and Firefighting Plan, including annual fire evacuation and first aid drills in coordination with relevant authorities and local police.
- Vice Plan for Preventing Social Issues both inside and outside the hotel, as well as a Security and Safety plan.
- Staff training plan for the Security Department and all hotel employees on firefighting, accident prevention, theft prevention, and asset loss prevention.
- Organize and conduct patrols, schedule patrols, monitor the camera system and safety devices installed in public areas, restaurants, guest floors, offices, and technical rooms in the hotel to promptly detect and handle incidents related to guests, emergency situations, and fire hazards.
- Attend management meetings with the General Manager and other relevant departments to share information and coordinate security and safety work.
- Control and monitor the transportation of assets, goods, raw materials, etc., entering and leaving the hotel, ensuring compliance with hotel regulations.
- Receive and address all relevant complaints and grievances from guests and colleagues professionally, ensuring fair resolutions.
- Control the expenditure budget of the Security Department, ensuring it stays within the plan.
- Ensure compliance with all hotel and company regulations and rules, including fire safety.
- Monitor and control all staff entering and leaving the hotel premises through staff entrances.
- Escort the cashiers in the safe transportation of cash, ensure safety during cash counting, and report on the restaurant, lounge, and bar departments' cash balance after each shift.
- Coordinate security for VIP-related events.
- Establish good relations with local authorities, comply with reporting regulations.
- Collaborate with Technical departments to regularly conduct in-house training on security and fire safety.
- Recruit and train all security personnel.
- Weekly work schedule arrangement based on the hotel's business and operations.
- Welcome staff feedback and work on improving the working environment.
- Familiar with layout and evacuation procedures - operation principles of the fire prevention and firefighting system.
- Always be a role model in adhering to staff handbook rules and hotel policies.
- Secure information according to company and hotel regulations.
- Fulfill other reasonable duties and responsibilities assigned by the General Manager - Hotel Management Board.

QUALIFICATION

- Graduated from College/ University.
- At least 2 years of experience in the same position within 4 to 5-star hotels.
- Language: English Communication Skills.

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